WisDOT_DSP_SE Region_Waukesha - Emergency Management Functionality
Subsystem Description
The Emergency Management (EM) Subsystem represents public safety, emergency management, and other allied agency systems that support incident management, disaster response and evacuation, security monitoring, and other security and public safety-oriented ITS applications. The subsystem includes the functions associated with fixed and mobile public safety communications centers including public safety call taker and dispatch centers operated by police (including transit police), fire, and emergency medical services. It includes the functions associated with Emergency Operations Centers that are activated at local, regional, state, and federal levels for emergencies and the portable and transportable systems that support Incident Command System operations at an incident. This subsystem also represents other allied systems including centers associated with towing and recovery, freeway service patrols, HAZMAT response teams, and mayday service providers.
The subsystem manages sensor and surveillance equipment used to enhance transportation security of the roadway infrastructure (including bridges, tunnels, interchanges, and other key roadway segments) and the public transportation system (including transit vehicles, public areas such as transit stops and stations, facilities such as transit yards, and transit infrastructure such as rail, bridges, tunnels, or bus guideways). The subsystem provides security/surveillance services to improve traveler security in public areas not a part of the public transportation system.
This subsystem monitors alerts, advisories, and other threat information and prepares for and responds to identified emergencies. It interfaces with other Emergency Management Subsystems to support coordinated emergency response involving multiple agencies. The subsystem stores, coordinates, and utilizes emergency response and evacuation plans to facilitate this coordinated response. As the response progresses, situation information including damage assessments, response status, evacuation information, and resource information are shared to keep all allied agencies appraised of the response. Interface with the Transit Management Subsystem allows coordinated use of transit vehicles to facilitate response to major emergencies and to support evacuation efforts. The Emergency Management Subsystem also provides a focal point for coordination of the emergency and evacuation information that is provided to the traveling public, including wide-area alerts when immediate public notification is warranted.
The subsystem tracks and manages emergency vehicle fleets using real-time road network status and routing information from the other center subsystems to aide in selecting the emergency vehicle(s) and routes that will provide the most timely response. Interface with the Traffic Management Subsystem allows strategic coordination in tailoring traffic control to support emergency vehicle ingress and egress, implementation of special traffic restrictions and closures, evacuation traffic control plans, and other special strategies that adapt the transportation system to better meet the unique demands of an emergency.
Functional Area: Emergency Call-Taking
Provides interface to the emergency call-taking systems such as the Emergency Telecommunications System (e.g., 911) that correlate call information with emergencies reported by transit agencies, commercial vehicle operators, or other public safety agencies. Allows the operator to verify the incident and forward the information to the responding agencies.
Functional Area: Emergency Data Collection
Collection and storage of information related to Emergency Management. For use by operations personnel or data archives in the region.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect emergency service data, emergency vehicle management data, emergency vehicle data, sensor and surveillance data, threat data, and incident data. | Existing |
Functional Area: Emergency Dispatch
Dispatch emergency vehicles to incidents, tracking their location and status. Pertinent incident information is gathered and relayed to the responding units.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control. | Existing |
| 2 | The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched. | Existing |
| 3 | The center shall relay location and incident details to the responding vehicles. | Existing |
| 4 | The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle. | Existing |
| 5 | The center shall store and maintain the emergency service responses in an action log. | Existing |
| 7 | The center shall receive traffic images to support dispatch of emergency vehicles. | Existing |
Functional Area: Emergency Evacuation Support
Evacuation planning and coordination to manage evacuation and reentry of a population in the vicinity of a disaster or other emergency that poses a risk to public safety.
| ID | Requirement | Status |
|---|---|---|
| 2 | The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster. | Existing |
| 4 | The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region. | Existing |
| 9 | The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies. | Existing |
Functional Area: Emergency Response Management
Strategic emergency planning and response capabilities and broad inter-agency interfaces to support large-scale incidents and disasters, commonly associated with Emergency Operations Centers.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters. | Existing |
| 2 | The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies. | Existing |
| 3 | The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies. | Existing |
| 4 | The center shall develop, coordinate with other agencies, and store emergency response plans. | Existing |
| 5 | The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers. | Existing |
| 7 | The center shall receive event scheduling information from Event Promoters. | Existing |
| 9 | The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center. | Existing |
| 12 | The center shall provide information to the media concerning the status of an emergency response. | Existing |
Functional Area: Emergency Routing
Routing of emergency vehicles to facilitate the quickest/safest arrival. Routes may be determined based on real-time traffic information and road conditions or routes may be provided by Traffic Management on request.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect current traffic and road condition information for emergency vehicle route calculation. | Existing |
| 2 | The center shall receive information on the location and status of traffic control equipment and work zones along potential emergency routes. | Existing |
| 7 | The center shall calculate emergency vehicle routes, under center personnel control, based on the collected traffic and road conditions information. | Existing |
| 8 | The center shall request and receive ingress and egress routes or other specialized emergency access routes from the traffic management center. | Existing |
Functional Area: Incident Command
Tactical decision support, resource coordination, and communications integration among emergency management agencies for Incident Commands that are established by first responders to support local management of an incident.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident. | Existing |
| 2 | The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers. | Existing |
| 3 | The center shall track and maintain resource information and action plans pertaining to the incident command. | Existing |
| 4 | The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions. | Existing |
| 5 | The center shall assess the status of responding emergency vehicles as part of an incident command. | Existing |
Functional Area: Mayday Support
Collection and response to Mayday messages received from vehicles and drivers.
Functional Area: Service Patrol Management
Dispatch and communication with roadway service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall dispatch roadway service patrol vehicles to identified incident locations. | Existing |
| 2 | The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched. | Existing |
| 3 | The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup. | Existing |